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FAQ

Frequently asked questions

What is your return policy?

We take great pride in the quality and craftsmanship of every Scentuary fragrance and carefully prepare each order with the expectation that you’ll love what you receive.

Because of the nature of our products, all sales are final and we do not offer refunds. However, if your item arrives damaged or defective, we’re happy to make it right. Please contact us with your order details, and our team will review your request and assist with a replacement when applicable.

Where do you ship to?

We currently ship within the United States only. At this time, Scentuary does not offer international shipping.

How should I store my perfume?

Store your fragrance in a cool, dry place away from direct sunlight, heat, and humidity. Proper storage helps preserve the quality and character of the fragrance.

How long does the fragrance last?

Longevity can vary depending on the skin type, climate, and application. Our Extrait de Parfum concentration is designed to provide a long-lasting scent experience throughout the day.

What concentration are Scentuary fragrances?

Our fragrances are crafted at an Extrait de Parfum concentration, giving them a rich and long-lasting fragrance experience.